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Managed Services

/, Design/Managed Services
Managed Services2018-12-24T10:36:38+00:00

Project Description

T-Horizon will assess your business processes. The only effective way to develop an IT solution is to know exactly where the starting point is, both in terms of IT infrastructure and the abilities of your staff. Knowing the starting point allows us to develop a strategy to provide the framework upon which your IT solutions can be built ensuring that they are developed to meet specific goals and are aligned with your overall business strategy.

Our consultancy model allows us to identify your needs and produce a project plan to effectively support, design and provide cost-effective solutions that are suitable for your organization.

We pride ourselves on our extensive IT skills and can provide all your IT requirements including:

  • Systems analysis
  • Systems specifications
  • Software production
  • Third-party hardware and software procurement, installation and training
  • On-going IT support

T-Horizon provides IT service with not only the software tools but also the Back Office Services to succeed in providing Managed Services. Our unique blend of business enablement services is comprised of a Planet Solutions hosted toolset for Remote Monitoring and Management, a 24×7 Network Operations Center (NOC) and dedicated account management teams to help you grow your business. T-Horizon has made a significant impact on the Managed Services industry by being the first successful provider to offer both a Remote Monitoring and Management platform with bundled NOC Services.

Our white-labelled services provide you with an opportunity to promote our services in your name. Our Back Office Services provides you with the ability to focus on building your client relationships while keeping your total cost of delivery at a minimum.

T-Horizon’ remote support and troubleshooting services can provide great benefits for those with a limited IT budget. Sophisticated remote access tools and an experienced team of engineers enable T-Horizon to resolve most IT problems without the time-wasting expense of travelling to your site. In most cases, we will be able to give remote support within 24 hours. Our Network Monitoring service is available 7x24x365. By using these services you will be able to start working with your computer again in the shortest possible time. The main services included in 24/7 IT management are

  • 24×7, 365 days a year
  • Phone Call Escalation
  • Real Time Monitoring
  • Expert Server Analysis
  • Patch Troubleshooting
  • AV/AS Troubleshooting

T-Horizon’ Remote Maintenance and Support services operate in the following areas;

T-Horizon is your one-stop IT solutions provider for computer support. We specialise in providing equipment maintenance for all makes of servers, workstations, personal computers and laptops.

At T-Horizon computer repair centre, your PC’s are guaranteed to be provided full care and maintenance at very affordable and competitive rates. The services include repair of:

  • hardware faults
  • Software Faults
  • Network Faults
  • Internet security and support
  • Data backup and restore
  • PC Health Checks and Fine Tuning
  • 24/7 IT management

Whatever your problem is, we can visit your premises, or you can bring it to our shop on the High Road in Chiswick and we will investigate reported faults to identify the cause and then carry out any necessary repairs.

T-Horizon now offers a range of optional Support and Maintenance packages, which will not only enable you to receive priority technical support but will also provide you with updates through the contract period. If you decide to take the next step and consolidate IT management with T-Horizon, you will receive improved service levels and better accountability.

Regardless of the problem (error messages, or noises coming from the computer), there is a high probability that your data can be recovered, even if the drive is not spinning, or clicking, or is not recognized by the computer.

Data recovery can be done from almost any media, including hard disks, floppy disks, Zip®, Jaz®, CDs, EzFlyer and other SCSI devices and from a range of operating systems.

Please Contact us today with your requirements.

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